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Campus-Wide Digital Literacy Initiative Empowers Equitable Hybrid Learning Dr. Chelsy Hooper and jonah lasley

https://aub.ie/diglit

Dr. Chelsy Hooper, Instructional Technology Specialist, AU Libraries, Innovation & Research Commons, hooperc@auburn.edu
Jonah Lasley, Instructional Technology Specialist, AU Libraries, Innovation & Research Commons, lasley@auburn.edu

Relevance

University students experience a knowledge gap when required to use unfamiliar software applications without the benefit of direct instruction and support. Information literacy skills include software knowledge / digital literacy, and libraries are a primary resource where students can receive this assistance. Libraries assist with the implementation of information literacy across disciplines, including software knowledge/ digital literacy. This proposal describes programmatic solutions within a library to advance the digital literacy of all students across campus. The program described in this presentation falls within the ACRL Framework for Information Literacy, namely, Information Creation as a Process, as students are directly taught how to use software applications to create new types of information products.

Brief

Auburn University has advanced the digital literacy of its students through equitable access to software and hybrid learning opportunities with the Adobe Creative Campus initiative. Support provided by the Innovation & Research Commons of Auburn Libraries (Adobe Creative Space) increased students’ skill sets via ongoing, programmatic hybrid workshops, instructional sessions with faculty and students, hybrid help desk peer support from diverse student employees, and partnerships across campus and beyond.

"Big 3" 3-pronged support approach: Workshops, Instructional sessions, Adobe Help Desk

Workshops

  • Based on needs assessment
  • Current workshops flyer
  • Hybrid
  • Programmatic, skill-building
  • Ongoing, series each semester
  • Real-time Q & A
  • Adobe Student Consultants assist, online chat
  • Recordings available on-demand
  • Responsive - feedback, custom (CRD, NVA, student groups- WEGL, The Plainsman, WIT, faculty dept.)
  • Library instructional computer lab - desktops
  • LibCal registration system

Extracurricular Events

Adobe Day table
Adobe Day 30 min PS session
  • Adobe Day
  • Creative Jam - 2019
  • Adobe Education Events- Webinars
  • Adobe Max Watch Party
  • Art Department speaker watch party
  • Open House

Instructional Sessions

Custom sessions, open to all graduate and undergraduate disciplines/ colleges/ departments. Involves consultation, curation /creation of learning resources, time and space booking, often hybrid/ recorded. Feedback collected.

  • Biology- Premiere Pro instruction for documentary film making
  • Urban Design (and many other courses)- InDesign for poster design and presentation
  • Social Work - Adobe Rush/ Express video creation PSA/social issue topics
  • Interior Design - Adobe XD mobile app / website mockup, prototype
  • Faculty Instruction- Overview of Adobe Express, implementing Adobe CC in courses
  • Public Digital Humanities- Capturing and editing 360 photos using GoPro 360s and Adobe Photoshop

Adobe Student Consultants: Adobe Help Desk / Zoom room

Adobe Help Desk
Adobe Help Desk + Student Computing
  • Increase equitable, hybrid access to assistance with learning Adobe apps / digital design
  • Goal was to hire students from a variety of majors, with variety of skills, from diverse backgrounds
  • Currently have 10 Consultants
  • Majors: Apparel Merchandising and Business Administration, Graphic Design, Accounting, Economics, Industrial Design, Environmental Design, Music Composition and Technology, Studio Arts, Journalism
  • Provide in-person and Zoom assistance, one on one/ small group
  • Assist with projects during holidays, summer, some worked remotely
  • Assist with workshops/ instructional sessions
  • Communication, online training via Teams
  • Hybrid environment = flexibility, increased students' access to help
  • Ongoing training - choice
  • LibAnswers so we can review data
  • Empowers students to assist peers, faculty, and staff
  • Provides needed additional one on one support in multimedia learning, additional skill sets, peer assistance
  • Builds their skill set and the skills of their peers, faculty, staff
  • Student champions, snowball effect
  • Supports workshops and instructional sessions, after hours
A few of the first Adobe Consultants - January 2021
I&RC Teams, Adobe Creative Space Channel - Posts

Outreach- Partnerships across campus

  • Office of the Provost
  • Office of Information Technology
  • Instructional Technology Council
  • Biggio Center for Teaching and Learning
  • New Faculty Orientation
  • Course Redesign
  • Learning to Learn
  • IRC Open House
  • IRC Tours
  • Academic Support
  • Career Services
  • Student Affairs
  • First Year Experience
  • University Outreach
  • Various academic programs across campus (Graduate School, Extension)
  • Student clubs
  • Library news, university news, email distribution list, digital signage, VisionPort

Outreach - MS/HS sessions

  • Goal: Provide an earlier opportunity in students' education to introduce digital design skills.
  • Overview of some basic digital design using Adobe Express
  • Introduction to 3D modeling with Autodesk TinkerCAD
  • Overview of 3D printing as well as AR/VR spaces
  • Opportunity for continued learning
  • Lessons learned: Cross campus collaboration, work with schools directly

Feedback / Data Points

  • Workshop feedback survey
  • Instructional session feedback survey
  • Main I&RC feedback survey
  • Workshop / Instructional session record form
  • LibAnswers - interactions, READ scale
  • Consultants' training survey, ongoing communication in Teams
  • Email communication
  • Numbers: # workshops, sessions, # attendees, # of different topics, # video views, # interactions
  • Summarize for annual report
100% of patrons who visited the Adobe Creative Space and completed a feedback survey reported the rating of their experience as “Excellent”.
One Consultant's idea resulted in an improvement of AU Access for students - put Adobe CC icon in AU Access for Students under Academic Tools- effective Fall 2021
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Enjoy this presentation? Make your own in Adobe Creative Cloud Express [express.adobe.com]! Choose "Web Page" or "Presentation".

https://aub.ie/diglit

Created By
Chelsy Hooper
Appreciate