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Exploring veteran cultural competency in Canadian health care services

APA Citation:

Tam-Seto, L., Williams, A., & Cramm, H. (2023). Exploring veteran cultural competency in Canadian health care services. Journal of Military, Veteran and Family Health, 9(4), 100–110. https://doi.org/10.3138/jmvfh-2022-0073

Abstract Created by REACH:

The transition from the military health care system to the civilian system, especially finding trusted providers, can be difficult for some Veterans. This qualitative study explored the role of military cultural competence in health care provision to Veterans. 5 Canadian Armed Forces (CAF) Veterans and 3 Canadian health care providers who work with Veterans were interviewed to identify specific competencies within each military cultural competence domain (i.e., awareness, sensitivity, knowledge, and skills). These competencies are positioned to enhance civilian health care providers’ work with Veterans.

Focus:

Veterans
Other

Branch of Service:

International Military

Military Affiliation:

Veteran

Subject Affiliation:

Veteran

Population:

Adulthood (18 yrs & older)
Young adulthood (18 - 29 yrs)
Thirties (30 - 39 yrs)
Middle age (40 - 64 yrs)

Authors:

Tam-Seto, Linna, Williams, Ashley, Cramm, Heidi

Abstract:

On leaving the military, Canadian Armed Forces Veterans begin receiving health care services in the civilian community. Health care providers may not understand the military culture from which Veterans come, and how military service can affect health and well-being. The purpose of this study was to identify what civilian health care providers need to know and do to provide culturally competent care to Canadian Veterans. Veterans and health care providers (family physicians and an occupational therapist) were interviewed, and specific knowledge, skills, and abilities were identified as important when establishing a quality health care relationship. This information can be used to develop resources for health care providers when beginning work with Veterans and their families, as well as for Veterans themselves as they transition to receiving care in civilian systems.

Publication Type:

Article
REACH Publication

Keywords:

CAF, Canadian Armed Forces, FAC, health care access, health care providers, military cultural competency, military-to-civilian transition, primary care, veterans

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REACH Publication Type:

Research Summary

REACH Newsletter:

  March 2024

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